Privacy Policy

General Provisions

Introduction

Welcome to the Youmedico platform ("Platform"). This platform is owned and operated by Unoiversal Consultancy Limited (“Company”, “We”, “Us”, or “Our”). We understand and respect the importance of your privacy and are committed to safeguarding your personal information. In this Privacy Policy ("Policy"), we describe our practices in relation to the collection, use, disclosure, and protection of your personal information within our Platform.

We encourage you to read this Policy in full to understand our data-handling practices before using our Platform. If you have any questions or concerns about this Policy or our practices, please feel free to contact us at service@youmedico.se.

General Information

We prioritize data protection and information security as the basis for stable and successful customer relationships, and it is of great importance to us. Therefore, the protection of your personal data (hereinafter referred to as “data”) is crucial.

When handling data, we comply with all relevant regulations, especially those outlined in the General Data Protection Regulation (GDPR). Additionally, we have implemented technical and organizational measures required for appropriate data protection.

This Policy provides information about how we process and protect your data in compliance with the GDPR. Our aim is to present this information clearly and understandably.

Definitions

• “Personal Data” refers to any information relating to an identified or identifiable natural person ('data subject'). An identifiable person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, identification number, location data, or other factors.

• “Processing” encompasses any operation performed on Personal Data, such as collection, recording, organization, storage, alteration, retrieval, use, disclosure, alignment, restriction, or deletion.

• “Data Controller” refers to the entity that determines the purposes and means of processing personal data.

• “Specialists” refer to healthcare professionals registered on our Platform.

• “Users” refers to clinics, companies, or individuals registered on our Platform seeking healthcare professionals.

Use of Personal Data

We use your personal data to operate, provide, develop, and improve the services we offer. These purposes include:

1. Service Delivery
   We use your personal information to deliver services, process payments, and communicate with you about services.

2. Service Improvement
   Your information helps us analyze performance, fix errors, and enhance the usability of our services.

3. Recommendations and Personalization
   We use your information to recommend features, services, and content relevant to your preferences.

4. Legal Compliance
   In certain cases, we have a legal obligation to collect and process your personal information.

Use of Cookies and Other Technologies

Our web servers collect limited information, including your IP address, when you visit our site. We use cookies and similar technologies for:

• Recognizing your browser for security purposes.

• Tracking your activity across devices.

• Improving our services based on user behavior.

We may work with third parties who use their own tracking technologies for marketing and analytics purposes. You can manage your browser settings to control cookie usage.

Retention of Personal Data

We retain personal information only as long as necessary for service delivery or legal compliance. You may request the deletion of your data at any time by contacting us.

Data Security

We implement physical, electronic, and managerial procedures to safeguard your information. All data transferred through our Platform is encrypted using Secure Sockets Layer (SSL) technology.

Data Subject Rights

You have the right to:

• Access your personal data.

• Correct, delete, or restrict the processing of your data.

• Object to the processing of your personal data.

• Request data portability.

• Revoke your consent at any time.

Links to Other Websites / Third-Party Content

Our Platform may provide links to other websites. We do not control or endorse these sites and their privacy practices. This Policy does not apply to them.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review it regularly.

Provisions for Clinics/Users

Registration and Matching

• Purpose: Clinics can post assignments and connect with specialists.

• Data Collected: Name, email, registration details, preferences, etc.

• Legal Basis: GDPR art. 6 para 1 lit a and b.

• Data Sharing: Data may be shared with selected specialists for matching purposes.

Provisions for Specialists

Registration and Assignment Matching

• Purpose: Specialists can register and apply for assignments.

• Data Collected: Name, contact details, qualifications, etc.

• Legal Basis: GDPR art. 6 para 1 lit b and f.

• Data Sharing: Data is shared with users for the purpose of assignment matching.

Contact Information

If you have any questions regarding this Policy or your rights, please contact us at:

Unoiversal Consultancy Limited
Email: service@youmedico.se